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Frequently Asked Questions:

Mailing/Data Questions:

1. How can I pay for postage and who do I write a check out to?

2. What types of files do you accept my mailing list(s) in?

3. What is a permit and does my company need one of it's own in order to mail?

4. How long will it take for mail to reach it's intended recipients?

5. What is NCOA?

6. Do you supply mailing lists?

7. What is tabbing?

8. Should I pre-print a postage indicia?

8. I am a 501c3 non-profit organization, can I mail at non-profit rates?

9. Can I get a live stamp on my pre-sort standard bulk rate mailing pieces?

10. What is the difference between inkjetting and digital addressing?

11. How do I transmit my files to you?

12. Can you handle the printing too?


13. Do you produce Intelligent Mail Barcodes?

Printing/Design Questions:

1. What is the printing turnaround time?
2. What sizes of postcards do you print?
3. What is 4 color printing?
4. How much room should I leave on the address side of the mail piece for the barcode?
5. What is the difference between inkjetting and digital addressing?
6. Do you provide proofs?
7. Do you provide design services?
8. What kinds of paper do you print on?
9. What is a 'bleed?'
10. What types of files do you accept for artwork?
11. How do I get my artwork files to you?


Mailing/Data Answers:

1. How can I pay for postage and who do I write a check out to?

If your mailing is being processed through Southern Post, you may write your postage check out either to Southern Post, Inc. OR Postmaster. If you own you own permit account with the USPS and are using that permit account to pay postage, you can deposit the amount due into your account which will then be deducted at the time your mailing is sent out.

2. What types of files do you accept my mailing list(s) in?

We accept the following database files for mailing list processing: .DBF, Microsoft Excel, ASCII text (comma or tab delimited), and Microsoft Access.

3. What is a permit and does my company need one of it's own in order to mail?

A permit, as stated by the USPS, is 'permission to mail' at the rate stated and looks something like this:
indicia permit
Southern Post extends the free use of it's permit(s) to customers when needed. For more information on the cost of getting your own permit (which may not be necessary), visit the USPS website following this link. If you are not sure what to do, be sure to ask a Southern Post representative if you can use one of our permits.

4. How long will it take for mail to reach it's intended recipients?

Generally speaking, the less postage paid for the mail piece based on the 'class' of the mailing coupled with the location of the recipient determines the estimated delivery time of the piece. Estimated delivery times range from 1 to 4 days for First Class Mail and Presort Standard will take between 1 and 7 days.

5. What is NCOA?

NCOA is National Change of Address. We are required to run your mailing list through the NCOA processing database to get rid of and update bad addresses. This cuts down on the number of pieces returned, amount of postage wasted, and ensure you the lowest possible postage rates available.


Southern Post, Inc. is dedicated to offering our customers the lowest
postage rates available through the USPS.

Downloadable USPS Forms (pdf format):

- NCOA Link® Processing Acknowledgement form

- Certification of Move Update Compliance form

- DMM Advisory Statement

*forms can be faxed to Southern Post at: (615) 360-9308


Contact us today!



 
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